What our customers say about us

 

October 2020

Internal reconfiguration

Greg (Penco Builders) and his team undertook refurbishment of our new home. This included the removal of a wall, fitting a kitchen, installing bi-fold doors, moving and replacing the front door and replacement of a very dangerous staircase. We were delighted with the end result. Other work, that we required, which was outside the original contract was carried out (after acceptance of a supplementary quote) concurrently with the main work.
We were impressed with Greg''s knowledge, expertise, attention to detail and positive attitude. The timetable of works, we were given at the beginning of the process, was reassuring. Work was completed to plan. Problems they encountered, which required remedial work, were dealt with, as a matter of course. No questions asked. Payment was made using ''BACS'' and in agreed instalments. His team were friendly and polite. We were grateful that Greg returned, even after the work was finished, to adjust a door we found was sticking.

 

Eric, Ashurst SO40 
 
 

 

June 2020

Garage conversion

The best building company we have ever had the pleasure to work with! They were incredibly professional dynamic with superb craftsmanship very efficient and very well lead. All of the Pencos team were polite humorous supportive and A pleasure to have in our house. Penco catered for our every requirement and we are full of admiration for their work ship and we would 100% recommend them unreservedly. (Ex Army Lt Col)

 

Kathie, Barton Stacey SO21
 
 

 

January 2020

Two storey rear extension, internal re-design and front of the house re-profiling. 

I would thoroughly recommend Penco Builders. They were fantastic from start to finish. Greg is very professional, experienced and skilled. He took the time to understand what we were trying to achieve while making sensible suggestions about how we could improve our ideas and save costs. He was extremely responsive and dealt patiently with all of our questions both before and during the project. He was clear and honest about costs, timing and issues. That was really helpful to us, as we had not completed a major building project before. He was also knowledgeable about planning and building regs issues and guided us through the process smoothly.

Greg and his team were really hard workers. They arrived at 07:30 without fail every day and worked very hard all day before leaving each evening, having first tidied up after themselves. There was not a single instance of the team ever being late or not showing up. They were completely reliable and dependable.

Greg and his team were a pleasure to have around the site while the work was being carried out. They were unfailingly polite, courteous and friendly. Our kids loved having them on site. They were also very considerate - they even timed their breaks to fit in with our toddler's naps so that they would minimise the noise then. We lived in the house throughout and the Penco team tried hard to keep the disruption to our lives to a minimum (eg Greg kindly constructed a temporary kitchen for us).

The project was scheduled to take 4 months. They started on time and actually finished a week earlier than planned. Greg kept me up to date as the project progressed so that we knew what was happening at all times. Greg scheduled a weekly meeting on-site to discuss progress and next steps.

Greg was clear in advance about the costs and he provided an unbelievably detailed quote. He was happy to revise the estimate a few times while we made changes to the plan before the work commenced. Similarly, Greg was flexible about changes to the plans as we went along. On each occasion, he was clear and straightforward about the costs of the proposed changes. He stuck to his quote on every single occasion so there were no nasty surprises.

The quality of the work carried out by Penco was high. Each of the team did an excellent job, as did the specialist contractors brought in (electricians, brick-layers, etc); we are very happy with the work. Greg was knowledgeable about suppliers and made helpful suggestions about where to source things most cost-effectively. He also helped to design the new kitchen (improving on the ideas of the professional kitchen planners).

Greg was recommended to us by friends (for whom he did another major extension) and they were very happy with his work. I cannot recommend Greg and the Penco team highly enough. 10 out of 10.

 

Joe, Winchester SO23
 
 

 

October 2019

Conservatory removed and an extension built in its place. 

We are so happy with the work carried out by Penco Builders. The service they provided was exceptional. They were friendly, reliable, trustworthy and knowledgeable and able to assist us with some other repairs to our home. We will definitely be using them again for future projects and will be recommending their services to others. 

 

Lisa, Whiteley PO15
 
 

 

July 2019

Single Storey Extension To The Rear And Front Of The Property. Partial Garage Conversion To Create Utility Room And Cloakroom.    

We have been delighted by the work done by Penco Builders Ltd to extend and improve our home.  We admired the work they had done for a neighbour and followed their recommendation.

The Project started with the concept and planning stage. Greg has a good eye for design and practicality.  He listened to our ideas and suggested improvements to maximise the benefits to us.

His design took account of our council's restrictions and was quickly approved by the council's officers.

We agreed on a work programme, which was designed around us.  The team arrived punctually and left the site in good order each day.  Work which impacted directly on us was scheduled for days when we could be absent.  Each phase of the project was delivered to time despite a lot of different weather conditions

The quality of work was very high; weak lintels were identified and replaced, allowing modern windows, sympathetic to the house to be installed.  The interior finishing (woodworking, flooring, painting) has been meticulous.  Greg both worked with, and supervised his team closely.

Greg invited our views at all times, offered us options on designs and constantly checked that we were satisfied.

When the possibility of variation came up, Greg again was open to our thoughts, was open about estimates, and honoured his quotations.

We look forward to working with Penco on other projects in our home soon.

 

Andrew and Judith, Winchester SO23
 
 

December 2018

Existing Upstairs Floor Reconfiguration   

I have heaps of praise for this fabulous company! The work these chaps have done on our cottage is second to none. A very professional team! The work carried out by these  guys is excellent and to detail. Greg offers great advice on what you would need and preplans the jobs required to a timetable. A truly amazing team. 

Michelle, Lyndhurst SO43
 

 

November 2018

Two Storey Side Extension Including Internal Alterations. 

We hired Penco Builders to construct a two storey side extension for us. The work created an extra bedroom with ensuite and a number of internal alterations were also conducted and we are very happy with the result. We chose Penco for three reasons. Firstly they were recommended to us by a friend who had recently worked with them and we could see their build had been completed to a high standard. Secondly, when we first met with Greg he understood our requirements and we got the feeling we could work well together. Finally, where other builders would only give ballpark quotes at an early stage, Greg produced a very accurate quote which enabled us to budget and was very helpful. Once work had started on the build progress was rapid and Greg’s friendly team worked hard to keep the build on schedule. Of course with any large project a couple of issues did arise but Greg met with us ASAP, often at short notice and solutions were found quickly. As we were living in the house during the build, Greg was mindful of this at all times and ensured minimal disruption for our family. We also added a few extra jobs during the build and Greg was happy to accommodate these. Any snags found post completion have also been rectified swiftly. The end results both inside and out is excellent. We’ve had many comments from both friends and neighbours at how well the extension matches the existing house due to the materials used and design, "it looks like it’s always been there" is a frequent comment.

Adam, Totton SO40
 

 

October 2018

Front And Rear Extension And Alternations To Include A Garage Conversion. 

Greg and his team were brilliant. They completed the job on schedule and on budget. Greg is professional, efficient and honest. His quotes are very thorough minimising the risk of unexpected costs and any extras are always quoted for in advance. His team were on site at 08.00 every weekday and some Saturdays and worked through until 6pm most days We are so pleased with the build quality on our new extension and garage conversion and the whole job took only 5 months. More than happy to recommend!

, Winchester SO23

 

April 2018

Kitchen Extension   

I would highly recommend Greg (Penco Builders)  for any work you're considering. His team worked like trojans ensuring very tight deadlines are adhered to at highest standard. The only thing I regret is not finding Greg earlier to help me with my drawings and visual concepts. When I first started out I hired an architect to do this for me so the builder knew immediately what was required. The architect was a complete waste of time not listening to the brief or budget or visually demonstrating what the finished concept might look like. When I met Greg within 24-48 hrs he amended my drawings to exactly what I wanted and more importantly he suggested realistic ideas to make it even better!  I can not recommend him highly enough, a thoroughly nice chap with a trustworthy team. 

Matt, Botley SO32
 

 

April 2018

Internal Reconfiguration And External Works 

Greg and his team have done a number of phases of our house renovation over a couple of years and we have always been incredibly pleased with the work they have done. The scale of our job has been quite significant with major structural changes to internal layouts, kitchen and multiple bathroom builds and even external wall rendering & cladding however the team took all tasks in their stride and their work ethic is superb, with the right guys there every day from early till late and always very professional and courteous. Greg and his guys are also very ‘can do’ with solutions to every challenge and always open to accommodating plan changes where necessary, something we tested regularly! Finally, Greg is very meticulous in his tracking of work planned and completed and we have always only paid for what was agreed up front or as quoted for any changes made during the build. Overall we would thoroughly recommend Penco Builders and we look forward to seeing them again when we do our next phase!

Ben,  New Milton BH25 
 

August 2017

Internal Reconfiguration And Kitchen Installation 

Greg and his team were excellent from start to finish. Reliable, punctual and hardworking. The work we have had done has been completed to a very high standard and was a very reasonable price. Greg came back a few weeks after completion to check for any issues and fixed them almost straight away. Nothing was too much trouble even when we changed our mind on things. We would highly recommend Penco builders.

, SO45
 

March 2017 

Internal Reconfiguration And Kitchen Installation 

Greg and his team were excellent throughout the project. They were friendly and courteous, whilst working extremely hard and diligently. They always liaised with us when decisions needed to be made, and on numerous occasions went out of their way to help us. We thoroughly recommend them, and would use them again ourselves.

, North Baddesley SO52
 

 

October 2016

Extension To The Rear Of The Property And Kitchen Installation  

Greg and his team were excellent and we are very happy with the work he has carried out for us. He and his team were considerate, tidy, hard working and timely. Greg quickly gave us quotes that were clear, detailed and accurate in price. We'd happily use him again and recommend him.

, Hamble SO31
 

September 2016 

I highly recommend Gregg and his team, very friendly and polite. They are extremely tidy workers, very hard working and punctual. All work was explained fully and price was fair. We have already booked him for more work and will definitely use him for all future work. Its nice to find a trustworthy, reliable tradesman and would recommend him to friends and family.

, SO19
 

May 2016 

In all areas Greg and his team surpassed expectation: they started early in the morning, left the site tidy at the end of each day as far as possible, built a temporary shelter to allow them work in unfavourable conditions, completed the job sooner than expected and had a flexible and helpful attitude. Greg also kept me updated with progress and scheduling of trades. Not sure what else I can say but that I would thoroughly recommend Greg and I would contact him for future work without hesitation.

, SO17
 

October  2015 

Always dubious about an untried company, but read the outstanding reviews for Greg & his team and was not disappointed. Professional, polite, prompt, (starting at 7.30, finishing at 5.30 with only a 20 minutes break, cleaned up any mess & gave an excellent project follow up, tweaking doors etc. Would most definitely recommend this company, in fact intend to use them to tile the kitchen. Great service all round, thanks Greg!

, SO31
 
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